Kashela Blog
Practical guides on payments, running your shop and keeping clients, written from a working salon's experience.
- Payments Interchange-plus vs. flat-rate pricing: which card fee model fits your salon? A plain-English guide to the three ways card processing is priced (interchange-plus, flat rate and tiered) and how to work out what you really pay.
- Payments How to read your monthly card processing statement A step-by-step guide for salon owners to read a merchant statement, spot hidden fees and calculate what accepting cards really costs.
- Payments What are semi-integrated payments, and why card numbers never touch your salon software How semi-integrated payments work: your POS sends the amount to the terminal, the terminal handles the card, and the software only receives the result.
- Payments What is PCI compliance? A plain guide for small salons and shops PCI DSS explained for small business owners: what your shop must do, the yearly self-assessment questionnaire, and simple habits that keep card data safe.
- Payments What is a chargeback? How salons can prevent and respond to card disputes A practical guide to chargebacks for salon owners: why clients dispute charges, how to prevent it, and how to respond with the right evidence.
- Payments Tipping on the card terminal: how to set it up the right way How to set up tip prompts on your card terminal: which percentages to suggest, what amount to tip on, and how to credit tips to staff accurately.
- Payments Credit card surcharging vs. cash discounts: what to know before you start Compare credit card surcharges and cash discount programs, the common requirements, and the risks of getting it wrong.
- Payments What is contactless payment, and why your shop should turn it on Contactless payments with cards, phones and watches explained: how they work, how secure they are, and why they help service businesses.
- Payments What is batch closing, and why you shouldn't skip it Batch closing explained: when card money reaches your bank, what happens if you forget to close, and how to reconcile quickly at the end of the day.
- Operations How to choose a POS for your nail, hair or spa business: a 12-point checklist A practical checklist for choosing salon POS and booking software: payments, turns, payroll, support, hidden costs and data ownership.
- Operations How to run a fair turn system for walk-ins at your nail salon Build a fair turn system for walk-in clients: how to count turns, handle requested technicians, and treat small versus large services.
- Operations How to calculate commission pay for salon staff: formulas and pitfalls A guide to commission payroll for nail, hair and spa businesses: common pay models, handling tips and product charges, and minimum wage.
- Operations Booth rental vs. commission: which model fits your salon and your stylists? Compare booth rental and commission models: income, control, taxes, risks and the right software for each side.
- Operations End-of-day closeout checklist for service businesses (10 minutes a night) What to do at closing time: close tickets, finalize tips, count the drawer, close the card batch, review reports and prepare for tomorrow.
- Operations Switching POS without losing clients: a data migration checklist A plan for moving from old salon software to a new system: what to export, when to switch, running in parallel and training staff.
- Operations Self check-in tablets for salons: benefits, setup and what to ask clients Why service businesses use a self check-in tablet: lighter front desk, better client data, automatic loyalty points and an accurate waiting list.
- Growth How to reduce no-shows at your salon or spa Practical ways to cut no-shows: automatic reminders, easy self-rescheduling, deposits for long services and a clear cancellation policy.
- Growth Sending appointment reminders and promos the right way: consent, STOP and 10DLC What US service businesses need to know about texting clients: getting consent, honoring STOP, 10DLC registration, and transactional vs. marketing texts.
- Growth Selling gift cards at your salon: setup, rules and tracking balances How to run a gift card program for a service business: physical vs. digital cards, peak seasons, expiration rules and correct bookkeeping.
- Growth How to build a loyalty program that brings clients back more often Design a simple loyalty program for a salon or spa: how clients earn points, what rewards to offer, and how to keep points visible.
- Growth 7 numbers every salon owner should check weekly The key metrics for nail, hair and spa businesses: average ticket, client retention, utilization, revenue per staff member, no-show rate and more.
- By industry What features does a hair salon need in its software? The key booking and POS features for hair salons: processing time, double booking, color formula notes, deposits and retail.
- By industry Scheduling for spas and massage studios: rooms, beds and turnover time How to schedule a spa or massage studio: book by room and therapist, add cleanup time between clients, collect intake forms and sell multi-visit packages.
- By industry Going independent: setting up booking and payments when you work for yourself A starter guide for independent nail techs, stylists and massage therapists: booking page, taking payments, cancellation policy, client retention and basic paperwork.
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