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Going independent: setting up booking and payments when you work for yourself

A starter guide for independent nail techs, stylists and massage therapists: booking page, taking payments, cancellation policy, client retention and basic paperwork.

Short answer: When you go independent, set up five things: a shareable online booking page, a way to take cards and phone wallets, automatic reminders, a cancellation policy, and separate books for business income and expenses. Software for independents puts all of this in one place, and many options start free.

1. Your own booking page

Clients book 24/7 without back-and-forth texts. Put the link in your Instagram and Facebook bios, your Google Business profile and your message signature. List services, durations and prices clearly.

2. Taking payments

  • Credit, debit, Apple Pay and Google Pay.
  • A small card reader or tap-on-phone.
  • Tips tracked separately.

Compare card fees before you choose. Read how card pricing works.

3. Reminders and a cancellation policy

When you work alone, every no-show is a lost slot. Send automatic reminders and consider deposits for long services. See how to reduce no-shows.

4. Keep clients coming back

  • Note each client's preferences.
  • Offer the next booking at checkout.
  • Send a friendly message when someone hasn't visited in a while.

5. Paperwork and records

  • Your state professional license.
  • A local business license if required.
  • A separate bank account for business.
  • Receipts for expenses at tax time.

Rules vary by state. Check with your licensing board and an accountant.

When to upgrade

When you add teammates, need separate calendars, gift cards or text reminders. Kashela offers Solo Free at $0 for one person and Solo Team for groups of 2 to 5. See pricing for independents.

Frequently asked questions

What does an independent beauty pro need to start?

An online booking page, a way to take cards, a clear cancellation policy and automatic reminders.

Do I need my own card terminal?

Not necessarily. A small reader paired with your phone, or tap-on-phone where your processor supports it, can work.

How do independents handle taxes?

Independents typically report their own income and pay their own taxes. Talk to an accountant early to keep clean records.

Run your shop with less hassle

Booking, card-terminal checkout and staff payroll in one system. Try it free for 30 days.

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